Refund Policy
At IPTV Marinios, we strive to provide a premium entertainment experience with 4K/Ultra HD streaming and over 15,000 global channels. We understand that sometimes things don’t go as planned, and we are committed to a transparent and fair refund process.
1. Refund Eligibility Window
We offer a 7-day satisfaction guarantee for all new, first-time subscribers.
- New Subscriptions: Eligible for a full refund request within the first 7 days of service.
- Renewals: Monthly or yearly renewals are considered final and are non-refundable.
- Trial Accounts: Users who have already utilized a 24-hour trial are not eligible for refunds on subsequent paid plans.
- Promotional Sales: Discounted holiday bundles or limited-time “Flash Sale” packages are non-refundable.
2. Processing Your Request
Once a refund is requested, our billing team will verify your account usage.
- Approval: If approved, your service access will be deactivated immediately.
- Timeline: Refunds are credited back to your original payment method within 5 to 10 business days, depending on your bank’s processing time.
- Fees: Please note that any initial activation or setup fees are non-refundable.
3. How to Submit a Claim
To initiate a refund, please reach out to our support team with your Order ID:
- Email: support@iptvmarinios.com
- WhatsApp Support: +212-774835979
- Live Chat: Available directly on our website dashboard.
4. Policy Exceptions & Technical Issues
We cannot issue refunds for circumstances outside of our control:
- Internet Stability: Buffering caused by low ISP speeds or unstable Wi-Fi is not eligible. We recommend a minimum of 25 Mbps for 4K stability.
- Device Compatibility: It is the user’s responsibility to ensure their device (Smart TV, Mag Box, or App) is compatible before purchasing.
- Service Violations: Accounts banned for “Restreaming” or using more than the allowed number of simultaneous connections will not be refunded.
Contact Us
Our dedicated 24/7 technical team is here to help you resolve any buffering or setup issues before you decide to cancel. Reach us anytime at support@iptvmarinios.com.
About Us
The television landscape has fundamentally shifted. Driven by 5G integration, AI-driven personalization, and cloud infrastructure, IPTV is now the leading choice for American consumers. The Best IPTV subscriptions of 2026 deliver a level of quality, flexibility, and value that traditional cable can no longer match.
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